Instructions on revocation

Consumers have the right to revoke this contract within fourteen days without stating a reason.

You can view, print and download the revocation form at www.artbooksonline.eu/files/CancellationForm.pdf

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last goods.

In order to exercise your right of cancellation, you must inform us (Biehler & Detsch GbR artbooksonline, Deutzer Freiheit 107, 50679 Cologne, retoure@artbooksonline.eu, telephone: +49 221 9863169-87 of your decision to cancel this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of revocation

Should you revoke this Contract we shall reimburse you for all payments we have received from you, including the delivery costs (with the exception of any additional costs incurred by your selecting a form of delivery different from the cheapest, standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the revocation of this Contract. For this repayment we employ the same means of payment you used for the original transaction unless, that is, something expressly different was agreed with you; under no circumstances will you incur charges for this repayment.

We can refuse the repayment until such time as we have taken delivery of the returned goods or you have proved that you have sent the goods first, whichever occurs first.You must send back or hand the goods over to us immediately and at the latest within 14 days from the day on which you inform us of your revocation of this Contract. The period of time shall be deemed to have been observed if you dispatch the goods prior to expiry of the period. You must cover the direct cost of returning the goods.

You must pay for any possible depreciation in the value of the goods only if said depreciation can be attributed to the unnecessary treatment of the goods for the purpose of inspecting their condition, features, and functioning.

- End of the statutory instructions on revocation –

Sample recovation form

(If you want to revoke the contract, then please fill out this form and send it back to:)

artbooksonline
Biehler & Detsch GbR
Deutzer Freiheit 107
50679 Köln
Germany

Email: retoure@artbooksonline.eu

– I/ we hereby cancel the completed contract of sale for the following item(s):
– Order number
– Item(s)
– Ordered/ received on
– Costumer's name and address
– Signature of purchaser (only if submitted on paper)
– Date

Revocation form

You can view, print and download the revocation form at www.artbooksonline.eu/files/CancellationForm.pdf .